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TRA Frequently Asked Questions

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Why must I/How do I reset my password?
This website "templeriders.com" is new as of July 2015 and is separate from any other mail server or website including previous TRA websites. If you previously joined or expressed interest in the TRA the basic profile information including your name and email address was obtained from several sources including previous TRA websites and off-line files. No attempt was made to import existing passwords. The accounts are created with passwords unassigned. The quickest and easiest way to set your password on the new website (templeriders.com) is to click on the "Forgot password" link. The system will then send an email to the email address you provide with instructions to set your password. The password you choose can be the same as on previous sites or preferably different. Standard security advice applies. (8 or more characters, mixture or upper and lower case, numbers, symbols) but only minimum length is enforced. You will only need to do this one time unless you actually forget your password sometime in the future. Your email address plus this newly created password identify you on this website only. Other sites and servers are not affected.

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How do I change my address/phone/email/avatar?
The quickest way to update your profile information is to log in to the website (templeriders.com) using the email address and password you have previously created, then click on your name in the upper right corner. Then click "View profile", then click "Edit profile" and you will be presented a form with your profile information. You can now change any information which needs updating. You can update multiple boxes on the form if necessary. The form is longer than one page. Scroll down to review and update as needed. At the bottom of the page you will see two buttons. If everything looks okay, click "Save" to save your changes. Leaving this screen any other way (cancel, back, home) will not save your changes and your profile will not be updated.
If necessary you can email your changes along with your contact info to the system administrator (admin@templeriders.com) who can make the changes for you.
If you wish to add or update your albums/photos click the "Member Photo Albums" button next to the "Edit profile" button which will open a new dialog box to manage your albums/photos. You can create or delete Albums, Upload or delete Photos, optionally add captions Don't forget to click Save to save your work.

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How do I log in to the website?
Go to http://templeriders.com. Remember to type this in the URL box (usually the second bar down from the top) and not the Search box if there is more than one.
Click on the Login in the upper right of the screen.
Provide your email address and password you created. If you do not have a password see Why must I/How do I reset my password? Your email address should be the address you registered with on a previous website which may not be the same as your current email address. Once you have logged in you can change your address if you like. See How do I update my profile?
If you have not previously registered on a TRA website you can find an on-line application form and instructions here Join Us

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How do I post images to the website?
There are at least four ways to post images to the website. Three involve manipulating your personal profile. Editing profiles is the subject of another FAQ. See How do I change my address/phone/email/avatar?
Your avatar is a special image which shows up automatically on each forum post if provided. There is a simple upload avatar procedure near the bottom of the profile to Upload, Remove, Change your avatar.
You can also add photos and albums to your profile and refer to them in your post. An simple instruction in the post something like "Click on my username, then scroll down to view my photo albums". When you are browsing the forums the poster's name is a link. Clicking on that link will take you to that person's public profile.
You can also add a link in your post pointing to an image of an external server For example, Picassa, Flickr or even Youtube. Any image accessible via a URL should work. Look for the Link icon of the tools box of the content editor, it looks like a link of a chain. Clicking the Link icon then clicking "insert link" will open a dialog box asking for a three pieces of information. The Website URL is the publicly addressable Internet location of the external file. For example: http://some.other.server.com/images/MyPic.jpg. The link text is the text that appears in your post. It can be the same or something more descriptive. For example "My new picture". The Tooltip is optional. It is the small box of text which appears when your cursor hovers over the link. It is typically a little more descriptive than the Link text. Clicking "Insert link" will insert the link into your post and return you to the editor. Clicking "Cancel" will, as usual, return without saving your changes.
You can also create a link in your post to an image that you have previously uploaded to your photo album. Go to your album and select the desired image. Copy the image link address (Right-click on the image, then select "Copy link address") and paste it into the Website URL field of the link creation dialog. Same procedure as described for external server above for the Link text and Tooltip. Recommend Open in Same window. Click "Insert link" and don't forget to Save.

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How do I search the TRA rosters?
Under the "Rosters" tab on the main menu there are three choices. "Members" is a list of all active TRA members. "Officers" is a list of the TRA officers and "Chapter Leaders" is (you guessed it) a list of the leaders of the chapters and riding groups.
There are two search tools which work the same way in each of the rosters. The default is the simple search which is an intuitive search which displays changing results as you type in the search string. You may only have to type in a few characters to get your desired filtered list. The search string does not have to be part of the name. It could be part of an address or a phone number or a chapter name. The member names are links to the member's public profile for additional details about that member.
If a more complex filter is required, click on the "Advanced search" link which will bring up a form listing all available search fields. All of the boxes with little down arrows are dropdown boxes containing selectable values of that particular attribute. If, for example, you wanted a list of all member living in Utah who were not surnamed Smith you would click on the dropdown next to "Last name" and select "is not" and then type Smith in the next box. Then scroll down to "State" and select "is" and "UT" from the adjacent boxes. Click "Search" to start the search and the (possibly empty) filtered list is returned.
There are currently no export or print capabilities available with these search tools except those provided by your browser.

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